“Kaiser Permanente is consistently recognized by several independent third-party organizations for providing high-quality health care,” said Gregory A. Adams, president of Kaiser Foundation Health Plan/Hospitals, Inc. in Northern California. “This latest honor from Leapfrog is further testament that our physicians, nurses and staff members are consistently delivering personalized, coordinated and technologically advanced care that is improving the health and well-being of our patients and the communities we serve.”
The Leapfrog Group is a coalition of public and private purchasers of employee health coverage founded a decade ago to work for improvements in health care safety, quality and affordability. Initially organized by the Business Roundtable, it is now an independent advocacy group working with a broad range of partners, including hospitals and insurers. The annual survey is the only voluntary effort of its kind.
“It is an honor to see our Antioch and Walnut Creek hospitals receive this designation,” said Ginger Campbell, senior vice president and area manager for Kaiser Permanente’s Diablo Area. “This reinforces our commitment to quality and reflects the personalized and consistent level of dedicated care we provide to our patients.”
According to Dr. Robert Pearl, executive director and CEO of The Permanente Medical Group, “The physicians, nurses and staff of Kaiser Permanente consistently deliver outstanding quality care and service that is personalized, technologically advanced and closely coordinated across all disciplines-primary care, specialty care, outpatient care and inpatient care.
“Our excellent ratings from Leapfrog and other third-party organizations reflect the excellence and superiority of our integrated model for medical care, which enables our medical group, hospitals and health plan to work together on behalf of our patients to achieve the highest quality outcomes.”
The selection is based on the results of the Leapfrog Group’s national survey that measures hospitals’ performance in crucial areas of patient safety and quality. The questions Leapfrog asks on its survey are consistent with measures used by The Joint Commission, National Quality Forum and Centers of Medicare and Medicaid Services.
The results of the survey are posted on a website open to the patients and families, the public and employers and other purchasers of health care. It is the most complete picture available of a hospital’s quality and safety. The website is www.leapfroggroup.org.