Contra Costa County Library’s Discover & Go program, the trail-blazing online museum pass reservation system, is further reducing the carbon footprint connected with traditional paper-based ticketing and increasing customer convenience by offering a mobile ticketing feature to participating museums.
Mobile ticketing enables the library to send a museum pass directly to a library cardholder’s phone. The pass becomes the cardholder’s admission entry and is read directly from the screen of the mobile device, eliminating paper completely from the ticketing process.
Both paper and mobile passes are currently being accepted by Bay Area Discovery Museum, Bedford Gallery, California Historical Society, Lawrence Hall of Science, Museum of Children’s Art, Museum of Craft and Folk Art, Oakland Museum of California and Tech Museum of Innovation. In the coming months, library staff will be working with museum partners to demonstrate the benefits of mobile ticketing and expand the number of venues that accept mobile passes.
Mobile museum passes are just one of Contra Costa County Library’s many innovative services for portable devices such as iPads and smartphones. In addition to museum passes, cardholders can download eBooks, text-a-librarian, get reading recommendations, find events, reserve a computer and more from the library’s mobile website at www.m.ccclib.org.
Contra Costa County Library’s mission is bringing people and ideas together. The library serves more than 951,844 residents in urban, suburban and rural communities through 26 community libraries, three Library-a-Go-Go book dispensers, and online library services available 24/7 at www.ccclib.org. The library circulates 7.4 million items annually and receives more than 3 million virtual visits to its website each year. The library is considered a leader in using technology to provide access to library resources.