Human resources

Courtesy Metro Creative.

The human resources (HR) department is a critical partner for many businesses, but the best-practice strategies of this industry have shifted over the last five to 10 years.

HR has long been painted as the hiring and firing department – the people who surface from the depths of the building when things hit the proverbial fan. But according to Brentwood resident and Internal Human Resources consultant Regina Lawless, the industry has made an intentional shift to anticipate the needs of the business, as opposed to being reactive.

“We’re trying to offer the value before the business knows they need it,” Lawless says. “In recent years, the focus has been on using workforce analytics (employee data) and taking a look at what’s going on in the external environment – using those insights to bring HR solutions to the business.” 


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