The outbreak of COVID-19 required people of all ages and backgrounds to make changes in their daily lives. Elderly men and women were among the groups the Centers for Disease Control and Prevention identified as high-risk for severe illness from COVID-19. That forced people 65 years and older to be especially cautious when engaging in otherwise normal activities, including having their vehicles serviced.
In recognition of the threat posed by COVID-19, many auto dealerships and service shops implemented changes to their operations to ensure the safety of their employees and their customers, including those in high-risk groups. Seniors can take additional measures to ensure they stay safe while having their vehicles serviced.
Inquire about safety measures. Before booking vehicle maintenance appointments, seniors should call the dealership or body shop to determine what’s being done to keep everyone safe. Many such businesses quickly implemented new safety protocols so they should be ready and willing to share this information over the phone. Look for specific information about sanitization practices. Are vehicle interiors being sprayed with disinfectant before and after maintenance appointments? Are employees wearing masks each day? Are employees being checked for COVID-19 symptoms before each shift? These are some of the simple yet effective measures many dealerships and body shops are taking to ensure the safety of their customers.