I’m seeing more and more “smart” products in homes. You can run your thermostat, lighting control systems, and audio/visual systems from your mobile phone. There are refrigerators that can order milk for you when you are low. And security systems that can notify you when doors/windows are opened with security cameras that you can access via your mobile to watch live or stored footage.

 

But what happens when a home changes hands, and these items are left behind? Are you just going to trust that the prior owner is going to delete all access to those items? What about all the friends, relatives, house-sitters, pet-sitters that may have access to some of these systems?

 

Deleting all old users and changing all passwords may not be enough. It is better for you to do what’s called a “factory reset” of all your smart home devices. This is supposed to set them back to the state they were in fresh out of the box from the store. That SHOULD be enough to wipe out anyone’s access and enable you to dictate who has access to the system. Except, there was a recent story where this is NOT the case… A problem was found with the popular Nest Indoor Cam where even if you did a factory reset, the prior owner could still view current images from the security camera. Soon after the problem was reported, Nest came out with an update that is supposed to fix the problem, and the update will be a forced automatic update, so every Nest should receive the fix. But there may be other glitches and loopholes that haven’t been discovered yet. It may be safer to just replace any smart home products regarding security or with video/audio recording capability unless you are really sure all prior users can’t get back in.

 

If you have questions about real estate, call me at (925) 240-MOVE (6683). Voted “Best of Brentwood” multiple times. To search the MLS for free, go to: www.SharpHomesOnline.com. Sharp Realty. #01245186

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